Privacy Policy

Introduction

This Privacy Policy describes how we collect, use, and protect your personal information when you use our workspace booking platform. We are committed to protecting your privacy and ensuring the security of your personal data.

Information We Collect

Personal Information

• Name, email address, and phone number
• Profile information and photos
• Payment information (processed securely through third-party providers)
• Government-issued ID for verification purposes
• Communication preferences

Usage Information

• Booking history and preferences
• Search queries and filters used
• Reviews and ratings given and received
• Messages sent through our platform
• Device information and IP address

Location Information

• Workspace locations (for hosts)
• General location for search results
• GPS data when using mobile apps (with permission)

How We Use Your Information

• Facilitate bookings and payments between users and hosts
• Verify user identity and prevent fraud
• Provide customer support and respond to inquiries
• Send booking confirmations and important updates
• Improve our platform and develop new features
• Personalize your experience and show relevant listings
• Comply with legal obligations and enforce our terms
• Send marketing communications (with your consent)

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

With Other Users

• Profile information visible to potential booking partners
• Reviews and ratings you've given or received
• Basic contact information for confirmed bookings

With Service Providers

• Payment processors for secure transactions
• Cloud hosting and data storage providers
• Customer support and communication tools
• Analytics and marketing platforms

Legal Requirements

• When required by law or legal process
• To protect our rights and prevent fraud
• In connection with business transfers or acquisitions

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure payment processing through certified providers
• Regular backups and disaster recovery procedures

Your Rights and Choices

You have the following rights regarding your personal information:

• Access and review your personal data
• Correct inaccurate or incomplete information
• Delete your account and associated data
• Export your data in a portable format
• Opt out of marketing communications
• Restrict certain processing activities
• Object to automated decision-making

To exercise these rights, please contact us at [email protected] or through your account settings.

Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze platform usage and performance
• Provide personalized content and recommendations
• Enable social media features
• Deliver targeted advertising

You can control cookie settings through your browser preferences or our cookie consent tool.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Improve our platform and prevent fraud

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including standard contractual clauses and adequacy decisions.

Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by email or through our platform. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: